FREQUENLTY ASKED QUESTIONS
Samfastyle Jewelers is a fine jewelry design and manufacturing company that allows you to purchase timeless, one of a kind and special order pieces at a substantial discount compared to traditional jewelry stores due to our in house jewelry manufacturing and procurement of diamonds.
Our Client Experience Team is available Monday to Friday from 9:30am to 5:30pm EST. Email us at anytime at email@example.com
All Samfastyle Jewelers all orders are shipped in beautiful gift-ready packaging but is not gift wrapped. If you would like additional gift wrapping and a custom message card please fill out the special instructions section at checkout.
Fine jewelry is delicate and should be cared for accordingly. To extend the life of your jewelry and keep it in optimal condition please follow the following care instructions:
- Take off your jewelry before your daily rituals such as: showering, lotion, perfume, etc.
- Leave your jewelry at home before going to the gym or lifting heavy items such as weights.
- Keep your jewelry away from chemicals including as perfume, hair spray, cosmetics and lotion.
- Take you jewelry off at bedtime.
- For necklaces, clasp the necklace when removing it to assure the chain does not tangle or knot.
- If you have a fine jewelry piece that contains a pearl, extra care should be taken.
We recommend professional jewelry cleaning for all your fine jewelry items. However, if you would like a quick cleaning at home use a soft toothbrush and dish soap and gently scrub gold and diamonds. Please do not clean pearls with any chemicals, abrasives or solvents. You can also purchase an at home ultrasonic cleaner on your site for more thorough cleaning and maintenance at your convenience.